What we offer
Quality and sustainability on every square meter
Our operational quality and sustainability as well as our excellent services
We provide our customers with outstanding operative quality and sustainability as well as excellent services. This in turn constitutes a significant competitive advantage for our customers. Our philosophy is based on the principle of continuous improvement, standardized approaches and Eco Solutions. These principles together form an integral part of DB Schenker’s business excellence program – Flawless Execution (FLEX).
FLEX approaches business excellence in various fields. These fields are addressed by the four FLEX modules:
- Workflow Excellence delivers and assures sustainable high quality
- Operational Excellence achieves a high level of productivity and efficiency
- Eco Excellence is our commitment to preserve natural resources
- Knowledge Excellence promotes our best-in-class solutions
Workflow Excellence targets the quality of everything we do. This means harmonized and standardized processes integrated in DB Schenker’s CLDM framework. The approach ensures high quality right from the planning phase and guarantees smooth transitions between planning and implementation.
Operational Excellence promotes quality and target service levels agreed with our customers, using a method based approach that embraces 5S, Kaizen and Six Sigma.
In line with the Eco Excellence initiative we offer Eco Warehouse solutions to set green standards to minimize CO2 emissions. Therefore we make use of a broad range of instruments: alternative energies, energy-efficient material handling equipment, innovative lighting concepts or thermal insulators, to name a few.
With the FLEX module Knowledge Excellence we qualify and train our young professionals as well as our contract logistics experts, preparing the first group for their tasks with DB Schenker, while offering opportunities for individual development for the second group.
Last modified: 04.12.2011